CUSTOMER FEEDBACK · CENTRAL AREA

Customer Feedback Form

Thank you for visiting AGIS / FCT Lands. Please note that feedback is anonymous and only helps us serve you better.

YOUR VISIT
SECTION A

Demographics

Optional — this helps us understand who we serve.

Gender
Age group
In what capacity did you visit?
SECTION B

Service experience

Please rate the following aspects of our service.

Service areaExcellent (5)Good (4)Fair (3)Poor (2)Very poor (1)
SECTION C

Service standards

Were you attended to within a reasonable time?
Did staff explain the process and requirements clearly?
Were all official charges clearly communicated?
Did you experience any difficulties during your visit?
SECTION D

Customer satisfaction

How satisfied are you with your overall experience?
Would you use our services again?
SECTION E

Suggestions and complaints

Overall service rating