CONDUCTING SEARCH & MAKING YOUR SEARCH EASY
After receiving complaints about delays being encountered by customers in the processing of their search applications, management went into the matter with a view to finding lasting solutions to the matter but discovered that majority of the cases result from errors in the applications filed by the customers.
Similarly, many customers usually begin to count their days even when technically, they have not commenced processing of their documents. In its commitment to improving its services and serve you better, we have outlined a step by step guide on how you can be sure that your search document and result will get to you on record time.
The Search process is a simple four-step process as follows:
STEP 1: SUBMISSION AND RECEIPTING
Applicant makes payment of Ten thousand (N10,000 for Private or Individual files) or Twenty Thousand Naira (N20,000 for Commercial or Organizational files) only, into AGIS designated Banks (Zenith, First Bank, SunTrust, Heritage Bank, Ecobank, & Fidelity) and thereafter proceed to Finance desk for receipting.
STEP 2: SUBMISSION OF APPLICATION
All applications for search should be addressed to Director of Land Administration, and must be submitted at the front desk with evidence of payment.
STEP 3: PRESENTATION OF ORIGINAL TITLE DOCUMENT FOR SIGHTING
When the mail gets to the desk officer, the applicant is expected to forward the Original Title Document for sighting, along with a valid identification (i.e. international passport; national ID card; and or, driver’s license).
STEP 4: SUBMISSION OF YOUR APPLICATION
The application should be submitted with AGIS receipt attached at the legal search desk.
BE CAREFUL TO:
a) Start early in the day. Customer desks begin to attend to customers by 9am and end 3pm each working day
b) Write your application properly endorsing it with your signature, name and phone number
c) Bring original titles for sighting by Desk Officer
d) Desk Officer will write on your application “original sighted and date of sighting”
e) Once that is done, process your receipt
f) After receipt is processed, get receipt to be sighted by the finance officer.(Ensure triplicate receipt has been signed and take same to the Revenue Officer for countersigning)
g) Staple receipt to application to conduct search
h) Now submit application.
IMPORTANT NOTES
i) Issues not turned in early enough are rolled over the next day. So, commence your processing early in the day so as to gain more ground before the close of customer desk
ii) Your search processing period starts counting from the day you submit your search document with receipt attached
iii) Search result is usually ready within 24 hours or latest three days
iv) If your result is not out within this period call +2348033311934
v) Diligent customers make hay while the sun shines.
COMMON ERRORS THAT DELAY YOUR SEARCH RESULTS:
i) Coming late in the day and getting stuck midway before close of office
ii) Customer assigning the wrong plot number on their application forms/letters
iii) Forgetting to sign your application
iv) Forgetting to write your name on the applications
v) Using the wrong particulars for the right applications
vi) Not including phone numbers under you name with which to contact you when these anomalies are discovered
vii) Not double-checking your document to make sure that you have fully complied with the procedure
viii) Not following up to check if there is a message for you
ix) Appearing at the collection desk days after, only to discover you had not even started.
WHAT AGIS WILL DO FOR YOU
i) Call you to inform you if/when there is any problem with your document if you have a phone number
ii) Call you to inform you your document is ready if collection is delayed
iii) Flag your document to indicate the trouble with it
iv) Committed to serve you better.
